LaptopCop Theft Recovery Process

Awareness Technologies > InterGuard Support
  • Please first submit an email to: with the name of the computer that is missing or stolen. Let us know if you wish to lockdown the computer entirely ("brick" the machine) or simply begin to monitor the thief's actions.
  • Then, log into and navigate to Laptop Cop tab > Recover My PC.
    • Select the computer that is reported stolen and select the Report Computer Stolen button. (This process creates a new group called Reported Stolen. The computer that has been flagged as stolen will be automatically moved to this group).
  • ​You will receive a confirmation email that the lockdown has been commenced on the machine if you requested lockdown/"brick" computer option.